Refund Policy

Last Updated: July 27, 2026

1. Refund Eligibility

We want you to be completely satisfied with your order. If you receive a wrong, damaged, or spoiled item, you may be eligible for a refund or replacement if reported within 24 hours of delivery.

2. Order Cancellations

Orders can only be cancelled before they enter the preparation stage. Once our kitchen starts preparing your food, the order cannot be cancelled and no refund will be issued.

3. How to Request a Refund

To request a refund, please contact our support team immediately with your order number and photos of the issue (if applicable). We will review your request and get back to you as soon as possible.

4. Processing Time

Approved refunds will be processed back to the original method of payment. Please allow 5-7 business days for the refund to reflect in your account depending on your bank's policies.